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Ethics Reporting Center

PyungHwa Group Regulations on Stakeholder Reporting and Handling (Draft)
Users

The reporting channel is available to all stakeholders, including PyungHwa Group employees, shareholders, investors, government authorities, local residents, and employees of both clients and suppliers.

Whistleblower Protection and Confidentiality

The Company prioritizes the anonymity and protection of whistleblowers above all else. Reports can be submitted anonymously, and providing identity or contact information is optional. Any form of retaliation or adverse action against individuals for reporting or cooperating with investigations is strictly prohibited.

Reportable Scope
Reportable Categories
Environmental Issues
  • Environmental Pollution
  • Resource Waste
  • Non-compliance with Environmental Laws and Regulations
  • Other Environment-related Matters
Social Issues
  • Working Conditions (Grievance Handling)
  • Workplace Harassment and Sexual Harassment
  • Child and Forced Labor
  • Occupational Health and Safety
  • Human Rights Violations by Security Personnel
  • Violations of Fair Trade Practices
  • Information Security Incidents
  • Non-compliance with Social and Labor Regulations
  • Other matters regarding labor, human rights, and safety
Ethics and
Anti-Corruption Issues
  • Falsification of Documents and Fraudulent Reporting
  • Theft
  • Embezzlement of Corporate Funds
  • Improper Solicitation and Unjust Demands
  • Favoritism and Unfair Privileges to Suppliers
  • Conflicts of Interest through Dual Employment
  • Equity Participation in Stakeholder Companies
  • Non-compliance with Ethics and Anti-corruption Laws
  • Other matters regarding ethics, corruption, and fair trade
Processing Procedure
  1. 1

    Verification and Review of Reported Content

  2. 2

    Transfer to the Relevant Department

    • Ethics and Anti-Corruption: PyungHwa Holdings Audit Team
    • Human Rights and Grievance Handling: Factory Management Team of the respective subsidiary
    • Environmental Issues: Environmental, Maintenance, or Production Technology Teams of the respective subsidiary
    • Occupational Health and Safety: Safety and Health or Factory Management Teams of the respective subsidiary
    • Information Security: PyungHwa Holdings Security Team
    • Procurement, Suppliers, and Fair Trade: Purchasing Planning Team
  3. -

    Matters requiring formal investigation and deliberation/decision by the Personnel Committee

    Matters requiring remedial action and immediate improvement of current conditions

  4. 3

    (If an investigation is required)
    Commence formal investigation procedures on the reported content

    Assessment and review of report details

  5. 4

    Reporting of Investigation Findings

    Establishment of appropriate remedial measures by the relevant department

  6. 5

    Convening and Deliberation of the Personnel Committee
    (Including testimonies from relevant parties)

    Implementation of follow-up measures if corrective actions are deemed necessary

  7. 6

    Reporting the Outcome of the Personnel Committee Deliberation

    Provision of Handling Results and Remedial Measures to the Whistleblower
    (Where applicable and permissible)

  8. 7

    Deliberation Results - Written Notification to the Respondent and Notice of Appeal Period
    (Within 10 days of notification)

  9. 8

    Finalization of Deliberation Results Following the Appeal Period
    (In case of appeal, repeat steps 4-6)

  10. 9

    Internal Announcement of Deliberation Results
    (Posting period: 5 days)

  11. 10

    Execution of Disciplinary Actions and Registration in the SAP Disciplinary Record System

Whistleblowing Submission Guide
1. Submission Principles
  • Factual and Specific Descriptions: Please describe confirmed facts in chronological order. (Mark any unknown information as “Unverified.”)
  • Distinction of Content: Clearly distinguish between objective facts and personal opinions or assumptions.
  • Data Minimization: Please provide only the minimum necessary personal information. (Unnecessary sensitive information, such as Resident Registration Numbers or full electronic copies of bank statements, must be masked or redacted.)
2. Required Items
  • Required: When (Date/Time), Where (Location), Who (Involved Parties/Affiliation·Position), What/How (Action·Methodology), Impact (Damage to Company·Stakeholders)
3. Evidence Submission
  • Where possible, please attach supporting evidence (photos, documents, recordings, message screenshots, wire transfer records, etc.).
  • Access to the evidence and the reporter's identity is restricted to the minimum extent necessary for the investigation and will be strictly protected.
  • rior to attachment, please mask or redact personal information to ensure individuals are unidentifiable. (e.g., partially masking the last digits of account or phone numbers)
4. Exclusions from Investigation
  • Cases involving only abstract suspicions without specific factual evidence (e.g., subject, action, date, etc.).
  • Cases involving false information or unilateral claims that constitute slander or defamation.
  • General customer complaints (e.g., impoliteness, delays) that are managed by dedicated customer service departments.
  • Requests for mediation in external disputes where PyungHwa Group lacks legal jurisdiction (e.g., payment disputes between third-party suppliers).
  • Cases where an independent investigation is compromised because PyungHwa Group and the whistleblower are direct parties to an ongoing complaint or legal dispute.
5. Processing and Communication
  • Upon receipt, we will determine whether to commence an investigation and may request additional information in a de-identified manner.
  • Progress updates and final outcomes will be provided to the extent permissible under internal security regulations. (For anonymous reports, notifications will be sent through a dedicated confirmation channel or a provided tracking number.)
Contact Information

General Manager Yi-hwan Hwang, Audit Team (+82-53-610-8586)